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Terms and Conditions of Sale

  I.        Definitions:

A.     Q4– Q4 SERVICES LLC ; 1410 N. Goldenrod Rd., Suite 1, Orlando, FL 32807

B.     Buyer – the legal entity which accepts the sale of the Goods and/or Services or whose order for the Goods and / or Services is accepted by Q4.

C.     Contract – an agreement or contract for purchase and sale of Goods and/or Services.

II.     Unless specifically stated otherwise in pricing submitted by Q4 is based on the following terms and conditions. No modification to these Terms and Conditions shall be binding unless agreed in writing between the authorized representatives of the Buyer and Q4:

A.     Q4 shall sell and the Buyer shall purchase the Goods and/or Services in accordance with Q4’s written Quotation, which is accepted by the Buyer or any written order of the Buyer which is accepted by Q4, subject in either case to these Conditions.

B.     A Quotation is not an offer and may be withdrawn without notice and an order given in respect of a Quotation is not binding on Q4 until accepted by the Seller.

C.     The quantity, quality and description of any specification for the Goods and / or Services shall be those set forth in Q4’s Quotation or similar such documentation.

D.     Goods and Services will be produced in accordance with best commercial practice. In the event the Quotation is requested in support of a Government prime contract, Q4 SERVICES LLC will accept only those applicable commercial terms and conditions as defined in FAR 52.212-15.

E.      Packaging and shipping will be in accordance with commercial standards. Delivery is FOB Origin with title and liability for the Goods passed to Buyer upon shipment.

F.      All payments shall not be later than net 30 days from receipt of invoice. In the event payment is not received on or before the due date listed on invoice for payment.  Then, without prejudice to any other right or remedy available to Q4, Q4 shall be entitled to:

(a)    cancel the Contract or suspend any further deliveries to the Buyer; and

(b) charge the Buyer interest retroactively on the amount unpaid from the day on which payment was due at a rate of interest of 1% per annum.

G.     If the Buyer fails to take delivery of the Goods or to permit performance of the Services or fails to give Q4 adequate delivery instructions at the time stated for delivery (other than by reason of any cause beyond the Buyer’s reasonable control) then, without prejudice to any other right or remedy available to Q4, Q4 may:

(a)    store the Goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage; or

(b)   Invoice the Buyer for all Q4 costs additionally incurred as a result of the delay in the performance of the Services.

H.     Q4 shall not be liable to the Buyer or be deemed to be in breach of the Contract for any delay in performance, or any failure to perform, any of Q4’s obligations in relation to the Goods and/or Services, if the delay or failure was due to any cause beyond Q4’s’ reasonable control, including, but not limited to,

(a)    Act of God or natural disaster, including, but not limited to explosion, flood, tempest, fire or accident;

(b)   war or threat of war, terrorism, sabotage, insurrection, civil disturbance or requisition;

(c)    acts, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government

(d)   import or export regulations or embargoes;

(e)    strikes, lock-outs, or other industrial actions or trade disputes (whether involving employees of Q4 or of a third party).

I.        No order which has been accepted by Q4 may be cancelled by the Buyer except with an agreement in writing to Q4 and on terms that the Buyer shall indemnify Q4 in full against all loss (including loss of profit), costs (including the cost of all labor and materials used), damages, charges and expenses incurred by Q4 as a result of cancellation.

J.       Warranty will vary according to the type of product or service provided.   Item-specific warranty will be referenced by Q4 on the applicable Quotation, Statement of Work, Packing Slip and/or Invoice. No reference to the warranty indicates that there is no warranty.  Any warranty listed on the Quotation, Statement of Work, Packing Slip and/or invoice is subject to the following conditions:

(a)    Q4 shall be under no liability in respect of any defect arising from fair wear and tear, willful damage, negligence, abnormal working conditions, misuse or alteration or repair of the Goods and / or performance of the Services without Q4’s approval;

(b)   *The above Warranty does not extend to parts, materials or equipment not manufactured, repaired and/or refurbished by Q4 (including the metallized film used in reskinning simulator mirrors) or software not proprietary to Q4, in respect of which the Buyer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer or software proprietor to Q4.

(c)    Q4 shall be under no liability under the above Warranty (or any other warranty, condition or guarantee) if the total price for the Goods and / or Services has not been paid by the due date for payment.

(d)   Warranty seal affixed to item shall not be tampered with or removed, unless agreed upon, in writing, by an Officer of Q4.             Q4 shall remedy any defect or nonconformity from faulty materials or workmanship provided the Buyer notifies Q4 of the defect in writing prior to the expiration of the warranty period defined above. Q4 shall be entitled to replace the Goods (or the part in question) or carry out remedial work in respect of the defective performance of any Services free of charge, or at Q4’s sole discretion, refund the Buyer the price of the Goods and / or Services (or a proportionate part of the price), but Q4 shall have no further liability to the Buyer.            In any event and notwithstanding anything contained in this Contract, in no circumstances shall Q4 be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise, howsoever and whatever the cause thereof for; any loss of profit, business, contracts, revenues or anticipated savings, or for any special, indirect or consequential damages of any mature whatsoever.In any event and notwithstanding anything contained in this Contract, the total maximum cumulative liability of Q4 arising by reason of or in connection with this Contract shall be limited to the price of the relevant Goods and/or Services supplied under the provisions of the Contract.

K.     No rights in intellectual and industrial property (which without prejudice to the generality of the foregoing shall include patents, registered designs, trade marks and copyrights) are hereby granted by Q4 to the Buyer nor shall such rights be deemed or granted. The Buyer shall keep confidential all software, drawings, technical information, data, diagrams and documents provided by Q4 whether of a commercial or technical nature and the Buyer shall use the same only for the purpose of the Contract and the operation calibration and maintenance of the Goods in respect of which they were supplied and shall not disclose or permit disclosure to any third party without the prior written consent of Q4. The Buyer shall not without the prior written consent of Q4 copy or permit any third party to copy the aforementioned supplied for uses with the Goods or any part or parts thereof.  Buyer may disclose intellectual and industrial property of Q4 to its subcontractors and customers as required for the performance of the relevant order, provided that each first agrees in writing to the same obligations imposed upon Buyer under this clause relating to intellectual and industrial property.  Buyer shall be liable to Q4 for any breach of such obligation.  The provisions of this clause are effective in lieu of any restrictive legends or notices applied to intellectual and industrial property.  The provisions of this article shall survive the performance, completion, termination, or cancellation of this Contract. Information disclosed hereunder shall be considered “Proprietary Information” and subject to the terms and conditions of this contract if:

(a)  With respect to information which is in written form, the information is conspicuously marked with astamp or legend identifying it as “Proprietary” or “Confidential” or with a substantially equivalent designation, or subsequently confirmed as being Proprietary Information in a written communication to the Buyer

(b)  With respect to information which is in non-written form, the information is orally or otherwise identified to the Buyer as being Proprietary Information at the time it is disclosed and subsequently confirmed as being Proprietary Information in a written communication to the Buyer.

The foregoing restrictions imposed by this Contract upon use and disclosure of Proprietary Information shall not apply with respect to information that:

(a)                is or becomes available to the Buyer  without restriction form another source that does not violate any obligation to Q4; or

(b)               which at the time of disclosure is readily available to the trade or the public;

(c)                which Buyer can establish, by documented and competent evidence, was in its possession prior to the date of disclosure of such Information by Q4; or

(d)               is developed by the Buyer completely independently of the access provided by Q4 to the Proprietary Information; or

(e)                is disclosed or produced in accordance with an order of a court or governmental agency of competent jurisdiction, provided that Q4 is first given every available opportunity to challenge, appeal or seek modification to such order.

Due to the valuable and proprietary nature of the Information from Q4, the obligations assumed by the Buyer hereunder shall

(a)        be unlimited in time or territory or

(b)        if it is held by a court of competent jurisdiction that this provision is illegal, invalid or unenforceable, shall apply only within those territories within which Q4 then carries on business and only up to 10 years after disclosure of such Information.  When requested by Discloser, Recipient will promptly provide a list containing the full name and address of any person having access to or copies of the Information and the reason such access is necessary.

L.         This Contract may not be assigned by the Buyer without the prior written consent of  Q4 Services.

M.        If any provision of this Contract is held to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part thereof and remaining part of such provision and all other provisions hereof shall continue in full force and effect.

N.              This Contract shall be governed by and interpreted in accordance with law of Florida. All disputes between the Parties in connection with or arising out of the existence, validity, performance or termination of this Contract (or any terms thereof), which the Parties are unable to resolve between themselves, shall be finally resolved by arbitration under the rules of Commercial Arbitration of the American Arbitration Association by a panel of one or more neutral arbitrator(s), and judgment upon the award rendered by the arbitrator shall be final and may be entered in any court of competent jurisdiction. The arbitration shall be held in the State of Florida. 

 

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Copyright 2007. Q4 Services LLC, 1410 N. Goldenrod, Suite 1, Orlando, FL. 32807.